FLOW MEMBERSHIP PROGRAM
TERMS AND CONDITIONS
Effective Date: Wednesday, June 3, 2026
1. PROGRAM
The Flow Membership Program (the “Program”) is offered by FOL Management LLC and its affiliates (“Flow”) to residents of participating Flow properties. These Terms are incorporated by reference into your lease agreement.
2. FEE AND PAYMENT
The Membership Fee (the “Membership Fee”) is $72.00 per unit per month, due and payable with your monthly rent through the same payment platform. Failure to pay the Membership Fee is treated the same as failure to pay rent, including applicability of late charges and default remedies under your lease. No refunds or credits are issued for unused benefits.
3. TERM
Your Membership (the “Membership”) runs for the duration of your lease, including renewals. It begins on the later of your lease effective date or the date on which you amend your lease to participate in the Program. It ends when your lease ends. You cannot cancel the Membership independently of your lease.
4. CURRENT BENEFITS
As of the Effective Date, the Program includes the following:
Welcome Gift. A one-time welcome gift at enrollment. Contents vary by property and availability.
Flow Cafe. 30% off all beverages and food at Flow Cafe.
Flow Station. 30% off all beverages and food at Flow Station.
Flow Grocer. 10% off all purchases; $25 gift card.
Flow Practice. Complimentary introductory call with Flow Practice physician.
Events & Programming. Priority access and invitations to member-only events and community programming. Schedules vary by property and season. No minimum number of events is guaranteed. Events and programming will be communicated to you via the Flow App.
Flow Hotels. Three (3) nights per Membership year at 50% off at participating Flow Hotel properties, subject to availability and blackout dates. Year-round 10% discount on all bookings. Taxes and incidentals are the guest's responsibility at time of booking.
Flow Store. 20% off Flow-branded merchandise.
Flow Trip. Subscription to Flow Trip, including print magazine editions, curated playlists, and newsletters. You may opt out of marketing emails at any time via the unsubscribe link without affecting your Membership.
Flow Photo Contest. Free entry (one per contest cycle). Separate contest rules apply.
Partner Discounts. Rotating discounts from neighborhood partners. Offerings are at the discretion of third-party partners and may change without notice.
5. CHANGES TO BENEFITS
Flow may modify, substitute, add, or discontinue any benefit at any time without prior notice. The Membership Fee is for participation in the Program as a whole and is not allocated to any individual benefit. Changes to benefits do not entitle you to a fee reduction except where required by law.
6. USE OF BENEFITS
Benefits are personal to named lessees on an active lease who are current on all lease obligations. Benefits may not be transferred or shared except as expressly provided (e.g., hotel friends-and-family discount). Promotional codes are for personal use only. Flow may suspend access to specific benefits for violation of property rules or these Terms, without affecting your obligation to pay the Membership Fee.
7. DISCLAIMERS
BENEFITS ARE PROVIDED "AS IS." FLOW MAKES NO WARRANTIES REGARDING AVAILABILITY, QUALITY, OR FITNESS OF ANY BENEFIT. CERTAIN BENEFITS INVOLVE THIRD PARTIES; FLOW IS NOT RESPONSIBLE FOR THIRD-PARTY ACTS OR OMISSIONS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOW'S LIABILITY RELATED TO THE PROGRAM SHALL NOT EXCEED THE MEMBERSHIP FEES YOU PAID IN THE PRIOR TWELVE (12) MONTHS.
8. COMMUNICATIONS
By enrolling, you consent to receive Membership-related communications via email, the Flow app, or text. You may opt out of marketing emails at any time via the unsubscribe link in each email without affecting your Membership. Print publications continue as part of the Program. Notices of material changes will be provided per Section 5.
9. GENERAL
These Terms are governed by Florida law. Disputes are resolved per your lease's dispute resolution provisions. Flow may amend these Terms at any time; continued occupancy and payment after the Effective Date constitutes acceptance. If any provision is unenforceable, the remainder stays in effect. Flow's failure to enforce a provision is not a waiver. You may not assign your Membership. Flow is not liable for failures caused by circumstances beyond its reasonable control.
Questions: Contact your property leasing office.